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Eicher Sure
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I Am Interested
I Need More Services/Information
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Complaint Receive By
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Customer Type
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KAM
Retail
Dealer
Customer Contact Number
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My Eicher Ticket Category
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Account Merge
Fleet Monitoring Issue
Fuel Management Issue
Name/Address Update
Others
Vehicle Registration Number Update
Vehicle Tracking Issue
My Eicher Ticket Sub Category
Please Select
DEF Level Data Incorrect
Distance Covered Data Incorrect
Fuel Drain Data Mismatch
Fuel Efficiency Data Incorrect
Fuel Level Data Incorrect
Fuel Refill Data Mismatch
Function Not Working On My Eicher App
Function Not Working On My Eicher Portal
Merge Customer IDs with different Name
Merge Customer IDs with same Name
My Eicher App is Crashing
Total Number of vehicles is Incorrect
Update Address
Update Name
Update Name & Address
Update Registration Number
Variation in data on My Eicher App
Vehicle Location Incorrect
Vehicle Location Update Delay
Vehicle Not Reachable
Vehicle Speed Data Incorrect
Name of Service
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Eicher
Partner
Contact Person
Contact Person Phone Number
Contact Person Email
Preferred Language
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ENGLISH
HINDI
Preferred Method of Contact
Phone
Email
Both
Preferred Time of Contact
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Anytime
9 – 12
12 – 3
3 – 6
Should the request be visible to the customer
Yes
No
Customer Type
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Customer Name
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Platform
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Portal
IOS
Android
Not Related to My Eicher
Related to Eicher Sure
Delay Reason
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Ticket Assigned to Wrong Bin
Assigned correctly But not Acknowledged
Assigned correctly But In Progress
Customer Intervention
Production Movement Dependency
Close Within 24 Hours
Resolved By
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Sampark Team
Zeliot Team
Vecs Team
Itriangle Team
VECV Internal Team
Dealer Name
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END TO END SERVICES & SOLUTIONS
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Feed
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usage Reports
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View ALL Button
View by chassis no
Your Feedback
Type Of Service
Please Select
DSMS & ADAS
T.E.S. (Transport ERP Solution)
School Bus Solution
AIS-140
Fuel pilferage (OMNICOMM)
Fuel pilferage (OpsPod)
Service Provider
Please Select
DrivebuddyAI (Nervanik AI Labs Private Limited)
Transport Simple
TrackNOW Pvt Ltd
RoadPoint Limited
Omnicomm
Opspod
Type Of Service
Please Select
Location API Data Integration
Alerts API Data Integration
Fuel API Data Integration
Vehicle Service API Data Integration
Fuel Management API Data Integration
Service Provider
Please Select
Eicher
Full Name
Email ID
Mobile Number
Preferred Dealer
Please Select
A
b
c
d
Category
Sub Category
Gvw
Select Fuel Type
Power(HP)
Select Body Type
City
Please Select
Mumbai
Delhi
Booking Date
Avaliable Slot
Please Select
09:00AM-10:00AM
10:00AM-11:00AM
11:00AM-12:00PM
12:00PM-01:00PM
No of people
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1
2
3
4
5
Vehicle
Odometer Reading
Driver Name
Driver Mobile No
Alternative Contact No.
Enter Location
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Estimated Run
Actual Run
Last Service
Address
Contact
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Dealer Code
Registration Number
Division
Brand Name
Model Name
Quantity
Model Year
Phone No
Employee Name
Employee ID
Employee Email
Employee Mobile
Customer Name *
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Public
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Ticket Description *
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